Last updated: July 13, 2026
The company MERCI attaches great importance to the protection of your personal data and the respect of your privacy.
The purpose of this privacy policy is to inform you about how MERCI collects and processes your personal data when you browse the website www.promercimercisnap.com (hereinafter the "Site").
MERCI reserves the right to update and modify this Privacy Policy at any time. In the event of a change, the "last updated" date indicated above will be modified to show when such changes took effect.
In the event of a substantial modification to the Privacy Policy, MERCI will inform you by email.
Using the Site implies that you have read and acknowledged this Privacy Policy.
The data controller responsible for processing your personal data is:
MERCI
Société par Actions Simplifiée (Simplified Joint-Stock Company)
Share capital of €103,555
Registered office: 84 rue Amelot, 75011 Paris
Registered with the Paris Trade and Companies Register (RCS) under number 504 330 754
Intra-Community VAT number: FR48504330754
Email: eshop@merci.paris
Phone: +33 (0)1 42 77 73 58
The term "Personal Data" means any information that allows you to be identified directly (e.g., your last name, first name, email address) or indirectly (e.g., a customer number, IP address).
The personal data collected varies depending on your interactions with MERCI via the Site and the purposes associated with those interactions.
As such, data may be collected in particular when you create a customer account, sign up for the newsletter, browse the Site, place an order, or contact MERCI. This processing is carried out primarily to manage the commercial relationship, fulfill orders, provide the services offered, or comply with applicable legal obligations.
The information collected is strictly limited to what is necessary for the pursued purposes. It may include:
Identification and contact data: (such as last name, first name, email address, postal address, phone number, country, and language);
Transaction and payment information: (purchases, orders, returns), with the clarification that banking data is securely processed by authorized service providers and is not retained by MERCI;
Technical and browsing data: (such as IP address, browser characteristics, information about the device used, and clickstream data on the Site), collected in particular via cookies, trackers, or similar technologies. Please note that some cookies are essential for the operation of the Site, while others help improve your experience and personalize the services offered. Trackers may also be embedded in some of our emails to measure open rates, analyze performance, and personalize the content and offers sent to you. The use of these trackers is subject to your consent when required by applicable regulations. For more details, please consult the Cookie Policy;
Information related to your customer account and preferences: (purchase history, marketing choices, cookie settings).
Certain information is required to access specific features of the Site or to enable the execution of services (for example, delivering an order). Failure to provide this data may restrict access to these features.
You commit to providing accurate information and keeping it up to date in the event of changes.
MERCI does not collect or process sensitive data under applicable regulations (specifically data regarding racial or ethnic origin, political opinions, religious or philosophical beliefs, health, or sex life).
The processing of your personal data is based on different legal grounds, depending on the purposes pursued. Thus, MERCI may process your data:
Based on your consent: particularly when you choose to receive commercial communications; this consent can be withdrawn at any time;
When processing is necessary for the performance of a contract concluded with you: particularly for managing your orders and providing associated services;
Based on its legitimate interest: provided that this does not infringe upon your fundamental rights and freedoms;
To comply with legal and regulatory obligations incumbent upon it.
Your data is kept for the period strictly necessary for the purposes for which it was collected, to comply with legal and regulatory obligations, and for the duration of any period necessary to establish, exercise, or defend legal rights.
Consequently:
Data relating to the management of our commercial relationship: is retained for the duration of the relationship and for ten (10) years following its expiration.
Data used for commercial prospecting purposes: is retained for a period of three (3) years from the last contact from you.
Data collected via cookies: is retained in accordance with the durations specified in the Cookie Policy.
Certain data may also be kept for research or statistical analysis purposes, provided that it is anonymized beforehand.
Access to your personal data is strictly limited to:
Authorized personnel within MERCI: within the scope of their duties and subject to a confidentiality obligation. This may include teams in charge of customer relations, e-commerce, marketing, legal, financial, or IT departments.
Third-party service providers acting on behalf of MERCI: solely to the extent necessary to provide the services offered. These providers may include financial institutions, fraud prevention specialists, logistics providers (transport and delivery), as well as technical or marketing partners. This processing is carried out for order fulfillment, payment management, transaction security, or improving the user experience on the Site. In this context, these third parties act on MERCI's instructions, use the data only for the tasks assigned to them, and are contractually bound to ensure its confidentiality and security.
Competent administrative or judicial authorities: when required by law or in the context of legal proceedings.
When the processing of your data is based on your consent, it is collected in a clear and explicit manner, particularly for sending commercial communications or using cookies. Prior to collection, you are informed of how your data will be used and the nature of the communications likely to be sent to you.
Consent is formalized by a positive action on your part (for example, by checking a dedicated box) and can be withdrawn at any time, without justification. Minors under the age of fifteen (15) cannot consent to the processing of their personal data on their own.
You can object to receiving commercial communications at any time, notably by using the unsubscribe link included in each message or, if applicable, by changing your preferences within your customer account.
Cookie settings can also be adjusted at any time. For more information, you are advised to consult the Cookie Policy.
Furthermore, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and French Law No. 78-17 of January 6, 1978, on Information Technology, Data Files and Civil Liberties (LIL) as amended, you have the following rights regarding your personal data:
A right of access: allowing you to obtain a copy of your data;
A right to rectification: to have your information corrected or completed;
A right to erasure: subject to applicable legal obligations;
A right to restriction of processing;
A right to data portability: in a structured format;
A right to object: particularly for commercial prospecting purposes or when processing is based on the Company's legitimate interest;
The right to define directives regarding the fate of your data after your death.
You are informed that you may also lodge a complaint with the CNIL, and that you have the option to register for free on the do-not-call list (Bloctel) in order not to be subject to commercial prospecting by phone.
To exercise these rights, you can contact MERCI by:
Email: eshop@merci.paris
Postal mail: MERCI, 84 rue Amelot, 75011 Paris
Proof of identity may be requested in order to process your request.
MERCI implements all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, particularly to prevent unauthorized access, loss, alteration, or disclosure. The information you provide to us is hosted on secure servers. Internal procedures are also in place to detect and handle any security incident affecting this data.
When you create a customer account, you choose a password for which you are solely responsible. It is your responsibility to maintain its confidentiality and not to share it with third parties.
You are recommended to prioritize the use of secure networks when browsing the Site and to remain vigilant regarding the risks associated with using public networks. In the event of a suspicious message claiming to come from MERCI and requesting personal information, you are advised not to respond and to report it to MERCI.
In principle, your personal data is processed within the European Economic Area (EEA). In the event that certain processing operations involve a transfer outside this area, MERCI ensures that these transfers are governed by appropriate safeguards in accordance with applicable regulations, such as the implementation of Standard Contractual Clauses.
Last updated: July 13, 2026
Subject to your consent when required, MERCI uses cookies, trackers (tracking pixels), and similar technologies to ensure the proper functioning of the Site, improve its performance, adapt your browsing experience, and, regarding its electronic communications, measure their open rates and performance as well as personalize the content and offers presented to you.
A cookie is a text file deposited on your device when visiting a website. It notably allows information about you (preferences, browsing, etc.) to be remembered. Cookies can allow you to be identified indirectly.
MERCI also uses trackers, such as tracking pixels on the Site or in its electronic communications. These technologies make it possible to measure email open rates, analyze campaign performance, and personalize the content and offers presented to you.
MERCI uses different types of cookies, whether placed directly by itself (first-party cookies) or by partners (third-party cookies), notably for technical, analytical, or advertising purposes.
The main categories of cookies used are as follows:
Necessary cookies: Some cookies are required to provide basic features. The site will not function properly without these cookies; they are enabled by default and cannot be disabled.
Analytical cookies: Analytical cookies help us improve our website by collecting and reporting information on its usage.
Marketing cookies: Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements.
Additional information regarding these cookies is available in the tables below:
| Cookie Subgroup | Cookies | Type of Cookies Used |
| promercimercisnap.com | localization, Cart, _shopify_essential, cookiehub_*, shopify_client_id | First-party cookies |
| .promercimercisnap.com | cookiehub, _shopify_y, AWSALBCORS | First-party cookies |
| widget-mediator.zopim.com | __zlcstore, ZD-store, ZD-buid, shopify-language, _shs_state, df-hashid, df-session, df-random-userid, df-script-version, df-cookies-allowed, 27b9223e-2ebd-42c4-a044-719c0e8bffae.data, df-tab-id, ri-*, consentHeader, ls-state-session, wpm-ri-* | Third-party cookies |
| Cookie Subgroup | Cookies | Type of Cookies Used |
| .promercimercisnap.com | _ga, _ga_*, _shopify_s, _clck, _clsk | First-party cookies |
| promercimercisnap.com | _shopify_analytics, _pin_unauth, __kla_id, moast-p, moast-p-views, moast-p-id, moast-p-impressions | First-party cookies |
| .ct.pinterest.com | _pinterest_ct_ua | Third-party cookies |
| .bing.com | MUID, MR, SM | Third-party cookies |
| .c.bing.com | MR, MUID | Third-party cookies |
| .c.clarity.ms | ClicksQueue | Third-party cookies |
| .clarity.ms | SeStatisticSession, $referrer, $last_referrer, snize-recommendations-added, _cltk, klaviyoPagesVisitCountV2, se_session_id, se_session_started_at | Third-party cookies |
| [Implicit] | [Any remaining items from this section] | First-party cookies |
| Cookie Subgroup | Cookies | Type of Cookies Used |
| .promercimercisnap.com | _gcl_au, _uetsid, _uetvid, _fbp | First-party cookies |
| promercimercisnap.com | _tt_enable_cookie, _ttp, ttcsid_*, ttcsid | First-party cookies |
| .pinterest.com | snize-recommendation, __kla_id, _fbp, ar_debug, _gcl_ls, klaviyoOnsite, __kl_key, lastExternalReferrerTime, lastExternalReferrer, kl-post-identification-sync, _uetvid_exp, _uetvid, _uetsid, _uetsid_exp, __kla_viewed_reviewed_items, __kla_viewed, snize-cart-changed, snize-current-product-id, snize-recommendations-clicks, ProductsSearch, Personalization | Third-party cookies |
| .tiktok.com | tt_appInfo, tt_s_pixel_session_index, tt_sessionId, tt_pixel_session_index, tt_appInfo_v2, _ttp | First-party cookies |
| .c.bing.com | SRM_B | Third-party cookies |
| .c.clarity.ms | ANONCHK | Third-party cookies |
| Cookie Subgroup | Cookies | Type of Cookies Used |
| .promercimercisnap.com | __zlcmid, ZD-suid, RecentlyViewedRecommendations, ls-locale, ls-currency, ls-default-locale | First-party cookies |
Cookies are kept for a limited period, proportionate to the pursued purposes, in accordance with applicable regulations and CNIL recommendations.
In practice, cookies are generally retained for a maximum duration of thirteen (13) months, while the data collected through them can be stored for up to twenty-five (25) months.
The choices you express regarding the placement of cookies are kept for an appropriate duration, which is assessed on a case-by-case basis taking into account, notably, the context and scope of consent, in accordance with applicable regulations and CNIL recommendations (generally 6 months).
During your first visit to the Site, an information banner allows you to accept, refuse, or configure the use of cookies. The placement of cookies that are not strictly necessary is subject to your prior consent.
Proof of your consent is retained in accordance with CNIL recommendations.
You can modify your preferences or withdraw your consent at any time by accessing the cookie management module available on the Site by clicking on the following link: [PENDING].
The use of tracking technologies in electronic communications sent to you is subject to consent.
You can modify your preferences or withdraw your consent at any time by following this link: [PENDING].
